About Us

1. Who We Are
   Lucky-Mister.com is an independent casino review and comparison website for UK readers. We research brands, summarise key facts (licensing, payments, bonuses, KYC, support), and link to official operator pages so you can make informed choices. We are not a gambling operator and do not offer real-money gambling.
2. Our Mission
   Help UK adults (18+) navigate casino and sportsbook choices quickly and responsibly. We prioritise clarity over hype: plain-English explanations of terms, transparent pros/cons, and direct links to official rules so you can verify details before you register or deposit.
3. Independence & Editorial Principles
   • Independence: Our writers follow an internal style guide focused on accuracy, relevance, and fairness.
   • Evidence first: We cite operator T&Cs, help centres, and licensing registers where applicable.
   • Timeliness: Offers and rules change; we time-stamp pages and schedule reviews to keep content current.
   • Balance: We highlight limitations (e.g., wagering, method exclusions, country blocks) alongside benefits.
   • No pay-to-rank: Commercial agreements never guarantee positive coverage.
4. How We Fund the Site (Affiliate Disclosure)
   Some outbound links are affiliate links. If you click a link and later sign up or deposit with a third-party operator, we may earn a commission—at no extra cost to you. This helps keep our content free. Affiliations do not alter our ratings or editorial process. See also: /uk/affiliate-disclosure (coming next).
5. What We Do Not Do
   • We cannot open, access, or manage your operator account.
   • We cannot verify documents, approve withdrawals, or credit bonuses.
   • We do not provide legal, financial, or tax advice.
   For account issues, contact the operator’s customer support or their ADR if they are UK-licensed.
6. Our Review Snapshot (How We Compare)
   Each review typically covers: licensing and ownership; sign-up and KYC flow; bonus structure and wagering requirements; payments (min/max, fees, speed); game library and providers; live casino; sports betting (if applicable); mobile/app; customer support; complaints trend; and responsible gaming tools. We cross-check claims against operator pages and, where relevant, regulator registers. A fuller methodology is outlined in our “Editorial Policy & Review Methodology (UK)” page.
7. Responsible Gaming Commitment
   Gambling is entertainment, not a way to make money. We promote safer-play tools, plain-language warnings, and links to UK help:
   • BeGambleAware — begambleaware.org | 0808 8020 133 (24/7)
   • GAMSTOP — gamstop.co.uk (free self-exclusion for UK-licensed sites)
   • GamCare — gamcare.org.uk (live chat, counselling)
   If gambling is affecting you or someone close, seek help immediately.
8. Inclusion & Delisting Policy
   We aim to list brands relevant to UK readers, favouring UK-licensed operators. We may remove or down-rank pages where we identify serious compliance issues, unresolved payout complaints, misleading terms, or regulator sanctions. Operators and readers can submit evidence for review at support@lucky-mister.com.
9. Accuracy, Updates & User Feedback
   Spotted an error or out-of-date promo? Email support@lucky-mister.com with the page URL, a short description, and screenshots or references. We review submissions and, where appropriate, correct pages in a reasonable timeframe.
10. Age & Legal Notice (UK)
    Content is for adults 18+. Availability of brands, bonuses, and products changes by location and operator verification status. Always read an operator’s full terms, eligibility rules, and privacy policy before you register or deposit.
11. Contact
    Editorial & general enquiries: support@lucky-mister.com
    Media/partnerships: support@lucky-mister.com (please include “Media” in the subject)
    Postal correspondence: available on request—email us with details of your enquiry.
12. Governance & Jurisdiction
    This UK page is governed by the laws of England and Wales. Disputes related to your use of Lucky-Mister.com content are subject to the jurisdiction of the courts of England and Wales.

Last Updated: 06.09.25