Responsible Gaming

1. Who We Are & Scope
   Lucky-Mister.com is an independent casino review and comparison website for UK readers. We do not operate gambling services and cannot access your player accounts. This page explains practical steps to stay in control, how UK self-exclusion works, and where to find confidential support.
2. Core Principles
   • Gambling is entertainment, not a way to make money.
   • Only wager what you can afford to lose.
   • Use the tools UK operators provide to help you stay in control.
   • Seek professional help early if gambling starts to create harm.
3. Are You at Risk? Common Warning Signs
   • Spending more time or money than planned.
   • Chasing losses or borrowing to gamble.
   • Hiding play from family or friends.
   • Feeling anxious, irritable, or unable to stop.
   If these resonate, consider a break and contact a support service below.
4. In-Account Safety Tools at UK-Licensed Operators
   Most UK-licensed brands provide the following controls in your account area:
   • Deposit / Loss Limits — cap spend per day, week, or month.
   • Time-Outs — short breaks (e.g., 24 hours to 6 weeks).
   • Reality Checks — on-screen reminders of time spent.
   • Product Blocks — disable specific verticals (e.g., casino, sports).
   • Self-Exclusion — long-term blocks (see GAMSTOP below).
   Tip: Set limits before you play and review them regularly.
5. GAMSTOP — Free UK Self-Exclusion
   GAMSTOP lets you self-exclude from all UK-licensed online gambling sites in one step (6 months, 1 year, or 5 years). It’s free and confidential. After activation, operators must refuse service and marketing to you. For details and to register, visit gamstop.co.uk. Self-exclusion is most effective when combined with device-level blocking and support.
6. Independent Help & Professional Support (UK)
   • BeGambleAware — begambleaware.org | National Gambling Helpline 0808 8020 133 (24/7)
   • GamCare — gamcare.org.uk (live chat, forums, treatment referrals)
   • Gordon Moody — gordonmoody.org.uk (residential/online programmes)
   • NHS Gambling Services — nhs.uk (clinics and mental-health support)
   All services are confidential and free to access in the UK.
7. Protecting Minors (18+)
   This website is for adults aged 18+. Keep devices password-protected and consider family safety tools that restrict gambling content. Do not share payment details with anyone under 18. If you believe a minor has accessed gambling, contact the operator and a support service immediately.
8. Financial Safeguards
   • Ring-fence “fun money” separate from bills and savings.
   • Never borrow or use credit to gamble.
   • Track spend and time with simple budgets and alarms.
   • If debt is a concern, speak to StepChange (stepchange.org) or Citizens Advice (citizensadvice.org.uk).
9. Marketing & Data Choices
   You can opt out of marketing from operators and partners at any time (email footer links or account settings). On Lucky-Mister.com, manage optional cookies via the banner/settings; see our Privacy and Cookie Policies for details. To exercise privacy rights, email support@lucky-mister.com.
10. If You Want to Stop Right Now
    • Activate a site time-out or self-exclusion.
    • Register with GAMSTOP.
    • Install device/site blocking tools.
    • Contact the National Gambling Helpline (0808 8020 133) or GamCare live chat for immediate guidance.
11. Our Role & Disclaimers
    Lucky-Mister.com provides information only. We cannot set limits or exclusions on operator sites, review your account decisions, or offer legal/financial advice. Promotions and tools vary by brand—always check the operator’s responsible-play page and terms before you register or deposit.
12. Contact Us
    Questions about this page or resources? Email support@lucky-mister.com. For operator-specific issues (limits, refunds, self-exclusion), contact the brand directly; for immediate help, use the support lines above.

Last Updated: 06.09.25